BE YOUR OWN HERO

FAQ

We have a few of options for you:

1: If you’ve been doing CrossFit for more than 3 months:

This means you understand the basic terminology and know how to approach a class, being aware of Weightlifting and Gymnastic movements.
If this sounds like you; all you need to do is go to our schedule page -> create an account, purchase a membership from our options, then you can book into class. Voila!

2: If CrossFit is new to you:

You can join for a FREE Trial Class on Tuesday, Thursday, Fridays and Sundays, to see if Alioth is the right fit for you, after this we have Fundamentals sessions any new starter must attend to ensure the right start and master the basics.
You can join any class throughout the day, checkout our schedule here for timings.

To book in for your trial > set up a Glofox account using the key symbol in the right corner of this page.
Once that is complete, let us know through WHATSAPP which class you would like to book in for + your email address and we will book you in for the free trial from our side.

After the trial class you need to complete our Fundamentals sessions, they are 3 x one to one sessions with one of our knowledgeable coaches to Master the Basics of what is to be expected from class.

It’s great to continue your fitness journey in another country and experience a new place. We have a few options depending on how long you plan to stay:

1: Classes= we have “Punchcards” ranging from 1 – 10 classes which are used up as you attend.
2: Open Gym= daily or weekly rates.
*Open Gym hours are Monday – Thursday 11-1pm + 2-4pm, Friday 11-1pm + 2-3:30pm, Saturday 11:30- 2pm.

These can be purchased from the website, schedule page> Sign up via GloFox

Personal Training is a highly valued service at Alioth and we keep our standards as high as you do. If you want to take your movement, weightlifting, gymnastics skills to the next level we’ll have the right person for you.

Simply fill out our personal training inquiry or send us your contact information, training goals and availability via WhatsApp and we’ll have one of our suitable coaches contact you.

Alternatively, if you know who you would like to work with you can contact the coach directly.

CrossFit

Alioth follows a structured and progressive program to expose you to a variation of training elements; including weightlifting, gymnastics and conditioning. From starting CrossFit to competitive athletes, all levels are welcome in class as each session is led by one of our knowledgeable coaches who can scale and teach everyone.
Each training cycle will have specific focus, showing attainable results at the end of an 8 week program. A class begins with a strength or skill component before mixed conditioning.

Endurance

Build your engine! The focus is on building and learning about your aerobic capacity through low-impact bodyweight movements and conditioning. Each week varies from high intensity intervals to long steady-state cardio sessions.

Morning Movement

The perfect way to get your body moving and blood flowing in the morning. MM is a 30 minute class using a mix of cardio-kit, bodyweight exercises and kettlebells; all low-skill so you can keep moving.

Barbell Club

Technique driven sessions with a focus on the Olympic lifts; Clean + Jerk and Snatch. Coached by James and Minhal who both have an extensive background in teaching weightlifting, driven by their passion for quality of movement.

Saturday Sweat

Where the community comes together each week and has some fun in a team workout. A long sweaty weekend special with a mash-up of movements.

Track Club: Running club with coach James. In these sessions he takes you through Interval Running Training on a running track aimed to make you faster and more efficient at running. Sessions are in ISD sports park in Sports City. Class is apart of the schedule and Alioth members pay 55/per time for access to the track through the ISD application or at reception. location

Swim Club: Run by coach Mike the swim club has sessions 3x per week. In this class you will learn how to get more efficient in the water. Each class starts with swim drills, intervals and usually ends with a swim WOD combining DB/KB movements, bodyweight movement and swimming for a spicy workout. Class is a part of the class schedule and Alioth members pay 35 AED /per time for using the swim facilities. Location

We’re in Al Quoz, right in the middle of Dubai. It’s easiest to reach us by car/taxi. Find us here

When you arrive, parking is before the alleyway which you walk up, find a black Alioth container and you’re in the right place.

Any issues, please contact us via WhatsApp.

Dark Horse Programming is the official training program for Alioth.
We have two paths; Hero (our everyday class programming) and Compete (adds skill and weights to the class programming + additional capacity and accessory work).
It’s written by our Head Coach, Sandro, with specific additions from the coaching team.

Subscription based memberships can be frozen for a maximum period of two weeks, twice per year. All freeze requests must be submitted to contact@crossfitalioth.com with at least 7 working days’ notice. Freeze start dates cannot be backdated, and freeze start, and end dates will be final.

All-tough we are sad to see you go, you can cancel your membership at any time by giving a minimum of a 7 working days written notice prior to your next payment date. Send an email to us on contact@crossfitalioth.com or via the Glofox Alioth App.

YOUR Membership is personal to you and you cannot lend, assign, or transfer it to another person.

WODs, classes, workshops and similar events provided by the CrossFit Alioth must be booked in advance via the Glofox Alioth App. No priority is given (unless specified) and places are allocated on a first-come-first-served basis.

Members attending a class must arrive at least 10 minutes before the scheduled time of the class. Members arriving later than this time risk losing their place in the class. If you are late to a class, it will be at the discretion of the coach to decide whether you can join the class.

Late cancellations (within 8 hours) and no-shows will be monitored for
those with memberships and will be counted as a used session for drop-ins and class packs. If you continually cause others to miss out (sessions where there is a waiting list), you will be contacted. At the discretion of the CrossFit Alioth management, your membership may be suspended for a period of 2 days. There will be no refunds, returns or compensation in any form in the event that this policy is enforced. As spaces are limited, please be courteous to others and commit to attending the busiest sessions if you make the reservation.

As per your membership agreement:

Any cancellations within 12 hours, or no-shows, will result in a charged/lost session. If late to a session, you will still receive the remaining scheduled session time (unless other arrangements have been previously made with your coach).

The expiry of your sessions will be determined by the amount of sessions purchased.

CrossFit Alioth does not offer any refunds for missed or unused PT sessions.

Terms and Conditions

To help you get the best out of CrossFit Alioth and to understand our
respective responsibilities to one another, please read the Terms and
Conditions carefully as they form the Agreement between us, and you
will be bound by them.

Please read these Terms and Conditions in detail and if you have any queries

or concerns about the content, please get in touch with a member of
the team on: contact@crossfitalioth.com

Interpretation

“CrossFit Alioth” – Means CrossFit Alioth Dubai, 11 23rd Street,
Dubai, United Arab Emirates

“Membership”– means the membership package(s) you have selected, including but
not limited to unlimited membership, limited membership, class
packages, open gym membership, drop-ins, specialties such as Track
Club, Swim Club etc., seminars, or any other form of
membership/packages being offered at the time.

“Membership Date” is the date you sign up for your Membership.

“Premises” – means 11 23rd Street, Dubai, United Arab Emirates, or other address operated by CrossFit Alioth affiliated services.

“Services” – means coaching services relevant to your membership(s).

“You” or “your” shall mean the person referred to in the membership(s).

2.Duration

2(a) In the event that you fail to sign your digital copy of this agreement
via Glofox Alioth App, you have a grace period of 7 days. This grace period is waived once you commence use of the services and amounts to your acceptance of these Terms and Conditions.

2(b) The duration of this agreement is based on a monthly rolling from the date you start your Membership (“Membership Date”), until you choose to cancel your membership.

2(c) In the event of cancellation, you are liable to a month’s notice and CrossFit Alioth will not refund any classes not used by you as part of your selected membership(s) in that billing month or backdated, as fees are charged on a whole month basis.

3. Facilities and Services

3(a) You are eligible to participate in any and all activities, number of
classes, specified in your membership(s). This is not an
agreement for a specific seminar or coaching lessons.

3(b) Members must book in for classes within the 72-hour class booking window and
understand that places on each class are capped for safety and equipment reasons. If you arrive for a session for which you have not booked, priority for places will be given to those that have. Missing out on a place on a class gives you no right to a refund, change or cancellation of your membership.

3(c) Crossfit Alioth reserves the right to, at any time and reasonable discretion,
make changes to the type or quantity of any program, facility,
activity, class, or service offered including its timetable. No
refunds will be provided in the event of any such change.

3(d) You acknowledge that to provide the highest standards of facilities, CrossFit Alioth may need to close certain or all facilities temporarily for decorating, cleaning, essential repairs, or maintenance of equipment. This might disrupt the provision of services, but you agree that this shall not amount to a breach of this agreement by CrossFit Alioth.

3(e) In the event that CrossFit Alioth is required to close its premises, change or adapt its timetable, programs and/or any other services, due to force majeure (e.g. Covid-19) we are not responsible for providing a refund but an alternative service. Alternative
services may include, membership(s), virtual classes, or any other option at the time.

3(f) CrossFit Alioth also reserves the right to provide alternative coaches from
time to time.

3(g) You must familiarise yourself with the Health Declaration and Photo & Video Consent Form, as CrossFit Alioth may refuse admission to the premises, ask you to leave or cancel your Membership(s) in case you have breached the guidelines. No refunds will be given.

3(h) Children are welcome at the premises but shall remain under their parent’s/adult supervision at all time and will be their sole responsibility. Dogs are also welcome at the premises provided they are kept on a lease at all times and supervised by their owner at their sole responsibility. For the avoidance of doubt, CrossFit Alioth does not accept any liability whatsoever in this respect.

3(i) All
members/drops ins/guests are requested to conduct themselves in a reasonable manner whilst on the premises and CrossFit Alioth reserves the right to ask any member/drop-in/guest to leave if deemed appropriate. Members should be aware that if they bring a guest to CrossFit Alioth, they are responsible for the behaviour of such
guest.

3(j) Class Punchcard

The punchcard is valid for 1 month for 5package, 3months for 10package and 6months for 20package from the date of the first class booked or attended. Any unused classes after the validity period will automatically expire and will not be refunded, extended, or transferred.

 

 

 

4. Classes

 

 

4(a) All
WODs, classes, workshops and similar events provided by the CrossFit Alioth must be booked in advance via the Glofox Alioth App. No priority is given (unless specified) and places are allocated on a first-come-first-served basis.

4(b) If a class requires the payment of an additional fee over and above the Membership fee, this must be paid prior to class start time.

4(c) Members attending a class must arrive at least 10 minutes before the scheduled time of the class. Members arriving later than this time risk losing their place in the class. If you are late to a class, it will be at the discretion of the coach to decide whether you can join the class.

4(d) Late cancellations (within 8 hours) and no-shows will be monitored for
those with memberships and will be counted as a used session for drop-ins and class packs. If you continually cause others to miss out (sessions where there is a waiting list), you will be contacted. At the discretion of the CrossFit Alioth management, your membership may be suspended for a period of 2 days. There will be no refunds,
returns or compensation in any form in the event that this policy is enforced. As spaces are limited, please be courteous to others and commit to attending the busiest sessions if you make the reservation.

5. Personal Training

5(a) Any cancellations within 12 hours, or no-shows, will result in a charged/lost session. If late to a session, you will still receive the remaining scheduled session time (unless other arrangements have been previously made with your coach).

5(b) The expiry of your sessions will be determined by the amount of sessions
purchased.

5(c) CrossFit Alioth does not offer any refunds for missed or unused PT sessions.

5(d) If you would like to renew sessions, please discuss with your coach.

6.Gym Rules

6(a) Members are responsible for their own state of health, physical condition,
and wellbeing at all times.

6(b) Members
may only use the equipment and facilities provided by the CrossFit Alioth in the correct manner and must not use the same in any manner which constitutes a health and safety risk either to themselves or to others.

6(c) Members should not attempt to use any equipment or facilities until they have
been instructed in the correct use of the same by a coach.

6(d) If a Member has any medical condition or is taking any medication which
may affect their ability to exercise or use any equipment or facilities provided by CrossFit Alioth in any way, they must inform the CrossFit Alioth of the same and act in accordance with any instructions provided as a result.

6(e) Members should not use the Premises when under the influence of alcohol.

6(f) No smoking is permitted inside CrossFit Alioth or anywhere else on CrossFit Alioth’s property (including outside areas).
6(g) Please replace weights and other equipment after use.
6(h) A towel must be used on all equipment, and while on the training floor. Please wipe down equipment after use.
6(i) Only personal trainers authorised by CrossFit Alioth can provide personal training. All persons undertaking the
provision of any training must first become members of the CrossFit Alioth or be specifically authorised by management.

7. Your Fitness and Warranties
7(a) You warrant that you are in good physical condition and capable of participating in the services provided and are not
undergoing any treatment or do not suffer from any condition that would put you in any risk while participating in the
services.
7(b) You agree that it is your responsibility to seek competent medical advice regarding any concerns or questions relating
to your ability to take part in the services and, where appropriate, inform CrossFit Alioth in writing of any conditions.
7(c) You agree that you have read and understood the Health Declaration and acknowledge your agreement to it before
engaging in any of our services. This will be accepted as a personal statement of your health and fitness condition.
8. Payment of Fees
8(a) You agree to pay, on time, the fees relevant to your membership as specified by CrossFit Alioth under this Agreement.

8(b) CrossFit Alioth may at all times make further charges for additional classes, and other optional services at its sole
discretion. Any such charges will be notified to you in advance.

8(c) You agree to pay for the services by credit card or debit card. Payment is expected or will be collected on
the Membership Date each month (the Payment Date).

8(d) You authorise CrossFit Alioth to charge your designated account for the purpose of making the scheduled
membership payments and any and all additional fees, late charges, costs, expenses or any other monies due to CrossFit
Alioth, until such amounts are paid in full or until your membership is terminated or cancelled, whichever occurs first. You
waive the right to receive prior notice for changes or withdrawals made with respect to any uncollected payments or
portions of the balance due.

8(e) You shall ensure your account can be charged by CrossFit Alioth. If your payment fails, it is your responsibility to make
alternative arrangements to ensure the payment is made on or as soon as reasonably practicable after Payment Date.

Any failure by the applicable financial institution to pay any charge in full does not release you from your liability to
CrossFit Alioth. Note that you will be unable to book into class unless you have an active, fully paid membership.

8(f) If a monthly payment on your account fails and it is not settled within 5 working days, an administrative fee of
AED25 will be taken from your account every time payment fails thereafter until total amount is paid.

8(g) Your membership is subject to periodic increases. Fees are reviewed on an annual basis. You will be given one
month’s notice of any change in fees.

8(h) All payments are non-refundable except as provided for in this agreement.

9. Default

9(a) You shall be deemed in Default of this agreement upon your failure to comply with any of the terms and conditions of
the agreement or the Health Declaration, including but not limited to, the obligation to make any due payment.

9(b) In the event of your Default, CrossFit Alioth shall be entitled, at its absolute discretion, to suspend your access to its
services until the Default is remedied, and/or terminate this agreement.

9(c) If CrossFit Alioth delays or refrains from exercising any rights under this agreement against you, CrossFit Alioth does
not waive, nor will it lose those rights. If CrossFit Alioth accepts late or partial payment from you, it does not waive the
right to receive full and timely payments and other charges due under this agreement thereafter.

10. Cancellation

10(a) You can cancel this agreement within 7 working days (grace period) from the day you commence your membership
providing that you have not used the Premises or benefited from any services.

10(b) You may cancel this agreement at any time by giving 7 working days written notice prior to your next payment date
to contact@crossfitalioth.com or via the Glofox Alioth App.

10(c) Eligible memberships may be frozen for a maximum period of two weeks, twice per year. All freeze requests must be
submitted to contact@crossfitalioth.com with at least 7 working days’ notice. Freeze start dates cannot be backdated,
and freeze start, and end dates will be final.

10(d) CrossFit Alioth may cancel your membership at any time by giving you immediate notice in writing if:

• you seriously or repeatedly break the conditions of your membership as set out in your agreement (which
includes these terms and conditions);
• you allow someone else access to the Premises, who does not have a valid membership and has not purchased a
drop-in pass;
• your behaviour at or near the Premises facility is unacceptable to us, for instance if you use offensive or abusive
language or are offensive or abusive to any of CrossFit Alioth’s employees, members or others or put any of them
at risk;
• Any other reason not specified above, that CrossFit Alioth deems reasonable.

11. Date Protection

11(a) In the course of your Membership, CrossFit Alioth may collect personal information about you to be used for the
purposes of managing your membership, personalising and/or offering services and products and general
communication.

11(b) CrossFit Alioth reserves the right to take photographs of its premises which may include you, provided your inclusion
is incidental for press or promotional services as per the information provided in the Photo & Video Consent Form.

12. Limitation of Liability

12(a) You agree to assume all risk and responsibility for exceeding your physical limits and release CrossFit Alioth from
any liability in relation thereto.

12(b) You accept that CrossFit Alioth, its owners, directors, and employees will not be liable for any injury, including
without limitation, personal, bodily or mental injury, economic loss or any damage to you, your spouse, guests, unborn
child, or relatives, resulting from the negligence of CrossFit Alioth or anyone on its behalf or anyone participating in the
services at CrossFit Alioth.

12(c) CrossFit Alioth is not liable to you for defective products or equipment.

12(d) CrossFit Alioth is not liable to you for any personal property that is damaged, lost, or stolen while on or around the
premises including, but not limited to, a vehicle or its contents or any property left in a locker, washrooms, gym floor,
reception area.

12(e) If you cause any damage to CrossFit Alioth’s facilities or fail in your duty of care regarding any equipment owned by
CrossFit Alioth, you will be liable to CrossFit Alioth for its full cost of repair or replacement at current price.

13. Independent Advice

CrossFit Alioth has provided you with a copy of this Terms and Conditions for review prior to its acceptance and has
advised you to take such time as is needed to consider the reasonableness of these terms prior to signing it.

14. Force Majeure

14(a) For the purposes of this agreement, a Force Majeure event means an event beyond the reasonable control of
CrossFit Alioth, including but not limited to strikes, lock-outs or other industrial disputes, failure of a utility service or
transport network, act of God, war, riot, civil commotion, malicious damage compliance with any law or government
regulation or direction, accident, breakdown of plant or equipment, fire, flood, storm, or any other severe weather
condition, epidemic or pandemic, lockdowns or default of suppliers or subcontractors.

14(b) CrossFit Alioth shall not be liable to you as a result of any delay or failure to perform its obligations under this
agreement as a result of a Force Majeure event.

14(c) If the Force Majeure prevents CrossFit Alioth from providing the services for more than 90 days, CrossFit Alioth may,
without limiting its other rights and remedied, have the right to terminate this agreement immediately by giving written
notice to you.

Note: In case of Government guidelines regarding the COVID-19 pandemic, cancellation terms and procedures are still
binding in accordance to the provisions set out in our Terms and Conditions. Services and offerings may change in light of
Government restrictions and CrossFit Alioth will do its best to provide an alternative service.

15. Miscellaneous

15(a) The Membership is personal to you and you cannot lend, assign, or transfer it to another person. Further, your
membership gives you no rights in CrossFit Alioth, its management, property, or operation.

15(b) CrossFit Alioth can sell memberships at different rates and terms than has been offered to you.

15(c) CrossFit Alioth reserves the right to make minor alterations to this agreement without notice to you.

15(d) You acknowledge that neither CrossFit Alioth nor anyone else, made any representations or promises upon which
you relied that are not stated in this Agreement.

15(e) Where a provision is deemed to be invalid or unenforceable, the provision will be deleted, but such deletion shall
not affect the validity and enforceability of the remaining terms.

15(f) This document, together with the Health Declaration and Photo & Video Consent Form contains the entire
Agreement between CrossFit Alioth and you and replaces any oral or other written agreement.

16. Governing Law and Jurisdiction
This agreement shall be governed by and interpreted in accordance with the laws of the United Arab Emirates, Emirate of
Dubai and each of the parties irrevocably submits to the exclusive jurisdiction of the courts of the Emirate of Dubai.

CrossFit Alioth Refund Policy

This Refund Policy outlines the terms and conditions regarding payments, cancellations, and refund eligibility for all memberships, class packages, personal training, and related services at CrossFit Alioth Dubai.

1. General Policy

All payments made to CrossFit Alioth are non-refundable, non-transferable, and cannot be backdated or credited except as explicitly provided in this policy.

2. Eligibility for Refunds

7-Day Cooling-Off Period

  • You are eligible for a full refund if you request to cancel your membership within 7 working days from your Membership Date.

  • Condition: This cooling-off period is strictly waived once you commence use of the premises or any coaching services. If you have attended any class, open gym, or coaching session, you are no longer eligible for a refund.

3. Non-Refundable Circumstances

Membership Cancellations & Unused Classes

  • Memberships operate on a monthly rolling basis and require a 7 working days’ written notice prior to your next payment date to cancel.

  • Unused classes within a billing month are non-refundable and cannot be rolled over to the following month or backdated.

Punchcards & Class Packages

  • Class punchcards carry strict validity periods from the date of the first booked or attended class:

    • 5-Class Pack: Valid for 1 month

    • 10-Class Pack: Valid for 3 months

    • 20-Class Pack: Valid for 6 months

  • Any unused classes remaining after the expiration date will automatically expire and will not be refunded, extended, or transferred.

Personal Training (PT)

  • CrossFit Alioth does not offer refunds for any missed, unused, or expired Personal Training sessions.

  • Late cancellations (under 12 hours’ notice) or no-shows result in the automatic forfeiture of that session.

Class Capacity & Schedule Adjustments

  • Class bookings are subject to capacity limits and must be reserved up to 72 hours in advance via the Glofox Alioth App.

  • Missing out on a class spot, late arrivals, or schedule/timetable alterations by management do not entitle you to a refund, credit, or change of membership.

Facility Closures & Force Majeure

  • Temporary closures for maintenance, repairs, or cleaning do not constitute a breach of agreement and are non-refundable.

  • In the event of temporary closures due to events beyond control (Force Majeure, including government restrictions or pandemics), CrossFit Alioth will provide alternative services (e.g., virtual classes or freezes) in lieu of monetary refunds.

Code of Conduct & Rule Breaches

  • No refunds will be provided if your access is suspended, terminated, or if you are asked to leave the premises due to a breach of gym rules, late-cancellation policies, or unacceptable behavior.

4. How to Submit a Cancellation or Refund Query

All cancellation notices or refund-related queries must be submitted in writing with at least 7 working days’ notice before your next billing cycle to:

  • Email: contact@crossfitalioth.com